Account Manager

São Paulo, SP   |   Full Time global compute platform launched in 2019, enabling businesses to programmatically deploy single-tenant Bare Metal instances in different parts of the world.
We are a team of passionate individuals about hardware, software, and network infrastructure looking to build the fastest, easiest-to-use, developer-centric single-tenant Cloud infrastructure. If you share this passion, join our growing team of talented people and help build the future of the Internet.

The Account Manager at is responsible for developing long-term relationships with new and existing clients to create new business opportunities and grow his/her accounts. He/she is also responsible for generating new business, cross-selling, upselling, following up leads, and monitoring the implementation of projects sold.

Key Responsibilities:
  • Manages assigned customers' life-cycle, being the focal point for new projects and escalation for problems;
  • Works closely with other teams to ensure that deadlines and technical requirements are in line with customers' expectations when delivering projects;
  • Creates customs solutions in all regions, involving different technologies and components;
  • Knows our partners and providers and asks for custom quotes;
  • Monitors and supports the deployment of custom and/or medium projects;
  • Has a clear view of our competitive landscape, knowing our customer base and main competitors;
  • Participates in discussions about new products, providing insights into what customers want and the latest market trends;
  • Builds and maintains relationships with critical and strategic customers;
  • Serves as the client’s primary point of contact at the company;
  • Retains medium and big accounts. Deals with medium-sized and big-size deals;
  • Has strong knowledge of every part of our product to suggest the best solution to customers and is precise when specifying project requirements to other departments;
  • Supports his/her manager to develop strategies aiming to increase market share and the customer base, reduce churn, and achieve monthly quota.

Skills and qualifications:
  • Advanced English communication skills;
  • Bachelor's degree in Business, Technology, or correlated areas;
  • Experience in B2B sales and account management, conducting business in an international environment;
  • Strong written communication and presentation skills;
  • Positive attitude, self-motivated, confident, tenacious, and able to multi-task;
  • Consistently maintains a network of contacts;
  • Nice to have: Study or professional experience abroad.

What do we offer?
  • Contractor (PJ);
  • Paid Time Off;  
  • Competitive Compensation;
  • Work Anniversary bonus;
  • Flexible work hours
  • On-site: 5x at Vila Mariana - São Paulo - SP;
  • Opportunities for professional growth and development.

We're a lean, agile team of passionate professionals who believe in the power of innovation and creative problem-solving. As part of our team, you won't be lost in the crowd – you'll be an essential contributor, making a real impact from day one.
Our values at guide us in all our work and partnerships. We're proud to be an inclusive company, and we welcome all applicants for our open positions, regardless of their background, religion, sexual orientation, gender identity, age, nationality, or disability. If these values speak to you, we'd love for you to become a part of our team.

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